Track Your Order

Helpful information for your next project and your order.

Use the order and shipping emails sent to the email address entered at checkout. You do not need to enter payment details to request a delivery update.

1. Find your confirmation

Search your inbox and spam folder for the order confirmation. Keep your order number handy. The order status link in that message can show available updates.

2. Open the shipping link

Once dispatched, use the tracking link in the shipping confirmation when supplied. Follow the carrier updates for the parcel. If an order ships in more than one parcel, check each tracking reference.

3. Allow for processing and transit

Orders are prepared in 1–3 business days. Most orders are fulfilled from our United States warehouse; regional fulfillment or transit warehouses may also be used according to availability and destination. Estimated transit is 7–15 business days after dispatch. See our Shipping Policy for the complete delivery information.

4. Contact us if an update is missing

Email your order number, the checkout email address and a brief description of the problem. If tracking says delivered but the parcel is missing, check the delivery address and any safe delivery location, then contact us.

Email: service@kingfurt.com
Phone: +1 (281) 547-5604

Still need a hand?

Tell us the product model or order number so we can help with your request.

Contact support