Shipping Policy
Helpful information for your next project and your order.
Kingfurt primarily fulfills orders from our United States warehouse. Regional fulfillment and transit warehouses may also be used according to stock availability and the delivery destination. Review availability, the final shipping charge and the delivery estimate for your address before payment.
Shipping at a glance
| Detail | Information |
|---|---|
| Primary United States dispatch warehouse | 14621 Blue Ash Dr, Houston, TX 77090, United States |
| Other fulfillment locations | Orders may be routed through regional fulfillment or transit warehouses according to stock availability and delivery destination. The shipping confirmation and tracking information provide details for your shipment. |
| Destinations | Eligible North American and European destinations. Available countries and delivery services are shown at checkout for your address. Batteries, powered equipment and restricted products may have additional destination limits. |
| Order processing | 1–3 business days, Monday–Friday, excluding public holidays. |
| Estimated transit | 7–15 business days after dispatch. |
| Estimated processing + transit | 8–18 business days from order processing, excluding public holidays. This is an estimate, not a guaranteed arrival date. |
| Shipping charges | Calculated at checkout based on the destination, items and available service. The complete shipping charge is shown before payment. No free-shipping offer applies unless expressly displayed for your order. |
| Tracking | Use the tracking link in your shipping confirmation when supplied. Contact us with your order number if shipment information is missing. |
Processing and delivery estimates
Processing is the time needed to prepare an order before it is handed to a carrier. Transit begins after dispatch. Orders placed on a weekend or public holiday begin processing on the next business day. Transit times can vary by the warehouse used, delivery destination and service. Customs clearance, severe weather, carrier disruption and an incomplete address can affect delivery.
Address and product restrictions
Provide a complete delivery address and check it before ordering. If checkout does not offer a shipping service for your address, contact us before paying. Lithium batteries, fuel-powered tools, repellent products and oversized equipment may not be eligible for every route. Do not assume a product can be shipped to a destination merely because another item can.
Taxes, duties and import charges
Taxes collected by the store are displayed at checkout. Unless duties and import taxes are expressly shown as prepaid for the order, the recipient is responsible for applicable import charges assessed by customs. Contact us before ordering if destination-specific charges are unclear. Your order is not represented as duty-paid unless this is expressly stated.
Tracking your parcel
Carrier information can take time to show the first scan after dispatch. Follow the shipping confirmation and our Track Your Order guide. Orders with more than one parcel may have separate tracking references.
Delayed, missing or damaged deliveries
If a parcel is late or marked delivered but cannot be located, check the address and carrier updates, then contact us with the order number. For visible damage, retain packaging and take photos where safe. Do not operate damaged tools or batteries. A carrier scan does not by itself resolve a delivery dispute; we will review the issue and the applicable remedy.
Changes and returns
Contact us promptly about an address change or cancellation. Changes depend on fulfillment status. Read Returns & Refunds before sending a parcel. A registered or administrative address is not automatically a return location.
Shipping support
Email: service@kingfurt.com
Phone: +1 (281) 547-5604
Business details
| Store name | Kingfurt |
|---|---|
| Legal business name | ONEMAYSHIP LLC |
| Registered business address | 9935 Horn Rd SUITE E, Sacramento, California 95827, United States |
| Official website | kingfurt.com |
| Customer support |
service@kingfurt.com +1 (281) 547-5604 |
Still need a hand?
Tell us the product model or order number so we can help with your request.